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Privacy
Policy
What is this Privacy Policy
for?
This Privacy Policy is for this website www.pollardmemorials.co.ukand served by Pollard Memorials Ltd and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations and
requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and
protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to
protect the privacy of its users throughout their visiting experience. This website complies to all UK laws and
requirements for user privacy.
Use of Cookies
This website uses cookies to improve the users’ experience while visiting the website. Where applicable, this
website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the
use of cookies on their computer / device. This complies with recent legislation requirements for websites to
obtain explicit consent from users before leaving or reading files such as cookies on a user’s computer /
device.
Cookies are small files saved to the users’ computer hard drive that track, save and store information about the
user’s interactions and usage of the website. This allows the website to provide the users with a tailored
experience within this website.
Users are advised that if they wish to deny the use of and saving of cookies from this website onto their
computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all
cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is
provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your
computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store,
save or collect personal information. You can read Google’s privacy policy for further information
(www.google.com/privacy).
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral
programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically
expire after 30 days, although some may take longer. No personal information is stored, saved or collected.
Contact and Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details
requested at their own risk. Your personal information is kept private and stored securely until a time it is no
longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a
safe and secure email submission process, but we advise users using such forms that they do so at their own
risk.
This website and its owners use any information submitted to provide you with further information about the
products / services they offer or to assist you in answering any questions or queries you may have submitted. This
includes using your details to subscribe you to any email newsletter program the website operates, but only if this
was made clear to you and your express permission was granted when submitting a form by email. Alternatively, where
the consumer has previously purchased from or enquired about purchasing from the company a product or service that
the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving
email marketing material. Your details are not passed on to any third parties.
Email Newsletter
This website operates an email newsletter program, used to inform visitors about products and services supplied by
the Pollard Memorials
Ltd. Users can subscribe through an online automated process
should they wish to do so at their own discretion. Some subscriptions may be manually processed through prior
written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications
Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data
Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside
of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal
information held about you by this website’s email newsletter program. A small fee will be payable. If you would
like a copy of the information held on you, please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual
email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked
activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content,
times, dates and frequency of activity. This is by no means a comprehensive list.
This information is used to refine future email campaigns and supply the user with more relevant content based
around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are
given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the
footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to
un-subscribe will be detailed instead.
External Links
Although this website appears to include quality, safe and relevant external links, users are advised to adopt a
policy of caution before clicking any external web links mentioned throughout this website. (External links are
clickable text / banner / image links to other websites etc.).
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their
best efforts. Users should therefore note that they click on external links at their own risk and this website and
its owners cannot be held liable for any damages or implications caused by visiting any external links
mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising
partners, who may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertisers website through a referral program which may use
cookies and will track the number of referrals sent from this website. This may include the use of cookies which
may in turn be saved on your computer’s hard drive. Users should therefore note that they click on sponsored
external links at their own risk and this website and its owners cannot be held liable for any damages or
implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its
owners participate on are subject to the terms and conditions as well as the privacy policies held with each social
media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution
in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal
or sensitive information through social media platforms. Users wishing to discuss sensitive details should do so
through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social
media platform in question. Users are advised before using such social sharing buttons that they do so at their own
discretion and note that the social media platform may track and save your request to share a web page through your
social media platform account.
Shortened Links in Social Media
Through their social media platform accounts, this website and its owners may share web links to relevant web
pages. By default, some social media platforms shorten lengthy URLs (web addresses).
Users are advised to take caution and use good judgement before clicking any shortened URLs published on social
media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published,
many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held
liable for any damages or implications caused by visiting any shortened links.
Notices and Revisions
If you have any concern about your privacy whilst on this website, please e-mail a thorough description and we will
try to resolve the issue for you. Our business changes constantly and our Privacy Policy and Terms & Conditions
will change too. Check our website frequently to see changes.
Pollard Memorials Ltd
326 Kenilworth Road
Balsall Common
West Midlands CV7 7ER
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